Personal Data You Provide
Your privacy is important to us. By providing personal information such as your name and e-mail address via the form on this website, you agree to us contacting you with regard to the information provided.
We may use the Information that you provide by filling in forms on our website www.dorrells.co.uk/contact-us/to:
- communicate with you, for example: we use contact details such as email address or phone number when responding to enquiries made via online forms
- monitor website trends, for example: we may use Google Analytics to help us aggregate traffic so we can monitor how the website is being used
- operate our business more effectively, for example: we may seek feedback and use this to help improve our service
If you contact us, we may keep a record of that correspondence.
Our “Lawful Reasons” For Processing Your Personal Data
The “General Data Protection Regulation” (GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The GDPR requires us to declare which of six “lawful reasons” we are relying on when we are processing your personal data: we operate on the basis of “legitimate interest” when responding to your enquiry.
Where we store your personal data
Questions or Complaints
In the first instance, we hope you will contact us directly with any questions or complaints (contact details are displayed prominently on this website). However, legal rights regarding privacy are the remit of the Information Commissioners Office (ICO) and you will find more information about how to complain here: www.ico.org.uk/concerns/
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.
We keep our privacy notice under regular review. This privacy notice was last updated on 25 May 2018.